Política de reembolso

Refund & Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, unworn,. You will also need your order

To start a return, please contact us

zhanghongcai97@gmail.com

Please do not send any items back before your return request has

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect .

We recommend u

Damaged, Defect

Please inspect your order upon delivery.

If your item arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with photos and details of the issue

We will review the situation and provide an appropriate solution, including re

Non-Returnable Items

Certain items cannot be returned, incl

Jewelry that has been worn or used
Customized or personalized product
Sale items
Gift cards

For hygiene and personal use reasons, w

If you are unsure whether your item qualifies for re

Exchanges

If you woul

European Union 14-Day Right of Withdrawal

If your order is shipped to the European Union , you have the right to cancel or return your order within 14 days after receiving your item , without providing a reason

To exercise this right, your item must be:

Unused and unworn
In
In its original packaging

You must contact us within the 14-day period to request a return.

Please note that certain exceptions may apply, including customized products and items that ca

Refunds

Onc

If approved, your refund will be processed to your original payment method within 5-10 business days .

P

If more than 15 business days have passed after your refund approva

zhanghongcai97@gmail.com

Contact Us

For any return or

Ezhanghongcai97@gmazhanghongcai97@gmail.com